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Office Hours: Monday - Friday 7:30am-5pm
Saturday (November-March) 8am-12pm
Tel: 800-287-1921

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Rate Your Recent Service Call

Thank you for choosing Proulx as your energy provider. Please complete our customer service call survey.

Required fields marked with an asterisk (*).

Customer Information

You can find this information at the bottom of the response card you received in the mail.

*Account Number:
*Work Order Number:
*Service Tech Initials:

Survey Questions

In order to help us serve you better, would you please take a few minutes to answer the following questions:

*Please indicate one main reason you chose Proulx Oil & Propane to be your propane supplier:
Was the office staff friendly and helpful in directing your call? Yes No N/A
Did we respond to your service request in a timely manner? Yes No N/A
Did we arrive at the time we said we would? Yes No N/A
Did the technician leave the area clean? Yes No N/A
Did the technician answer any questions you had at the time of the service? Yes No N/A
Did the technician go over the basic operation of your new appliance or heater before he left? Yes No N/A
Was the job completed to your satisfaction? Yes No N/A
Would you recommend Proulx to your friends and family? Yes No N/A

*Was the technician
(check all that apply):
Courteous? Helpful? Other?
Additional Comments:

At Proulx Oil & Propane, we believe that safeguarding your online privacy is our responsibility. We have not, nor will we ever sell, rent or make available for use, your personal account information to any third party. Your e-mail address will be used only to e-mail reminders and early notifications of special promotions from Proulx if you choose to be notified.