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Rate Your Recent Service Call

Thank you for choosing Proulx as your energy provider. Please complete our customer service call survey. Required fields marked with an asterisk (*).


Customer Information


You can find this information at the bottom of the response card you received in the mail.

*Account Number:
*Work Order Number:
*Service Tech Initials:


Customer Survey


In order to help us serve you better, would you please take a few minutes to answer the following questions:

*Please indicate one main reason you chose Proulx Oil & Propane to be your propane supplier:
Was the office staff friendly and helpful in directing your call? Yes No N/A
Did we respond to your service request in a timely manner? Yes No N/A
Did we arrive at the time we said we would? Yes No N/A
Did the technician leave the area clean? Yes No N/A
Did the technician answer any questions you had at the time of the service? Yes No N/A
Did the technician go over the basic operation of your new appliance or heater before he left? Yes No N/A
Was the job completed to your satisfaction? Yes No N/A
Would you recommend Proulx to your friends and family? Yes No N/A

*Was the technician
(check all that apply):
Courteous? Helpful? Other?
Additional Comments:
What is nine+two?   Why are you asking me this?
(enter your answer as a number, as in six+one=7)
 
 

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